How It Works
Choose Your Size
Find the perfect fit using our size chart. Select your preferred size ranging from 36 to 46.
Customize Your Order: Personalize your mystery box by specifying your preferences, such as avoiding specific kicks or colors.
Customize Your Order:
Personalize your mystery box by specifying your preferences, such as avoiding specific kicks or colors.
Is it here yet?
Sit back and relax as we pick the perfect mystery kicks for you. Your order will be shipped straight to your door, ensuring an exciting unboxing experience.
I Want One!
Ready to join the mystery box excitement? Follow the simple steps outlined in our How it Works? page to order your very own mystery box and experience the thrill of receiving exclusive kicks tailored just for you. Choose between a one-time purchase or a monthly subscription, with the flexibility to cancel anytime. And if it’s a birthday or a special occasion order, a personalized letter written and signed by Naya herself will make it extra special. (Psst…We’ll tell her to throw in some extra goodies!)
FAQs
How do I place an order?
To place an order, simply browse through our collection, select the desired item, choose the size, and add it to your cart. Proceed to the checkout page to complete your purchase.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods.
How long does shipping take?
Our estimated delivery time is 10 to 12 business days from the date of order confirmation. Please note that international orders may take longer due to customs processing.
Can I track my order?
Yes, once your order is shipped, we will provide you with a tracking number via email. You can use this number to track the status of your shipment.
What is your return policy?
We offer a 30-day return policy for eligible items. If you are not satisfied with your purchase, please contact our customer support team within 30 days of receiving your order to initiate the return process.
Are there any restrictions on returns?
To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Please note that certain items, such as personalized products or limited-edition releases, may not be eligible for return. Please note that the authenticity tags must be intact. If removed, the item will not comply with our policy and will not be accepted. Once items are received, they will be inspected for condition to ensure the item is unworn and to confirm the authenticity tag is still intact. We reserve the right to deny your request if the merchandise returned does not meet our return policy requirements.